FAQ

What payment methods do you accept?

We accept Visa and Mastercard, EFTPOS and cash.

Who do I pay the excess to?

The excess on your insurance is paid to us when you pick your vehicle up after repairs.

Do you offer a guarantee?

All work performed at TC Classics  includes a Lifetime Guarantee on workmanship and paint.

Do you do restoration work?

Yes, we provide car restoration.  Call us on 08 93771599 to discuss.

How long will it take to fix my car?

We are able to provide you with an approximate completion time of  your repair.  One of our staff member will be allocated to look after your claim and they will communicate directly with you should there be any delays, questions  etc.

Do you have loan cars?

We have hire cars at a minimal fee of $15.00 per day.  Fuel usage and age excess charges apply.

Are you an approved repairer for my insurance company?

Yes, we do work for all insurance companies.

Can I get a repair quote over the phone?

Unfortunately not.  There are  a number of variables involved when it comes to vehicle damage, we therefore need to see the vehicle to provide an accurate estimate.

How many quotes do I need?

You only need one quote and it is your Insurance Company’s job to check it is acceptable.

I have had an accident, what do I do now?

Ring your insurance company and report your accident, they will give you a claim number to start the process, In most cases you have the right to choose your own repairer.